Shipping Policy

Shipping Destinations

We currently ship within the United States. International shipping is not available at this time.

Shipping Options

Order Processing

Orders placed before 2:00 PM Eastern Time on business days ship the same day. Orders placed after 2:00 PM, or on weekends and holidays, ship the next business day. Orders may be held for verification before they ship, and processing time starts once verification is complete. See our Terms & Conditions.

Delivery Estimates

Standard delivery typically takes 3-7 business days from the order date. Expedited options reduce this to 1-2 business days. Delivery estimates are not guarantees, and carrier delays are outside our control.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can also track your order by logging into your account at purebond.shop/my-account.

Packaging

Orders are packed securely to protect product integrity in transit. Temperature-sensitive items are packed with appropriate cold-chain materials. Products ship as lyophilized (freeze-dried) powder in sealed vials.

Incorrect, Damaged or Missing Orders

If you receive an incorrect, damaged, or incomplete order, please contact support@purebond.shop within 7 days of delivery. See our Refunds & Returns policy for how we resolve these claims.

Returns

Due to the regulated nature of our products, we do not accept returns. All sales are final. See our Refunds & Returns page for details.

Research Use Only

All products are sold for in-vitro laboratory research use only. They are not for human or animal consumption and are not intended to diagnose, treat, cure, or prevent any disease. See our Research Use Terms.

Business Information

PureBond is a trade name of Omni Consulting LLC (d/b/a PureBond), 212 Station Way, Huntington Station, NY 11746, USA.
Phone: (917) 858-8994
Email: support@purebond.shop